Mesa residents who have not been getting paid due to the partial government shutdown may apply to defer City of Mesa utility bill payments until the federal government reopens and they receive their backpay.
As part of the Federal Employee Assistance Program created by the City, federal employees will be required to provide a copy of their federal ID. Payment on their Mesa utility bill will be deferred until the government reopens and issues backpay, at which time the customer will be required to make their payment in full or make a payment arrangement. All late fees will be waived and non-payment turn-offs will be suspended for these customers during the deferment period.
"The City of Mesa is working with federal employees impacted by the government shutdown. We know that they, like many across the country, are having trouble making ends meet as the shutdown continues. With that on our minds, we will make sure that no one loses their utility services as a result of this national crisis," Mayor John Giles said.
Customers wanting to apply for the deferment may visit the City Business Offices in person, contact Credit Services at 480-644-2241, or apply online at https://www.mesaaz.gov/residents/customer-service-my-utility-account. Residents are also encouraged to see if they quality for any assistance through programs such as MesaCAN.
Public Information and Communications
Contact: Steve Wright